Website Terms of Use

Please read these terms of use carefully before using this site.

1. Who we are and how to contact us

Notices. When you visit the Site https://cloud42.ai or send e-mails to Core42 Cloud (email address with @cloud42.ai), you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

The information placed on the Site by us has been prepared solely for the purpose of providing selected information about us.

Please send us any and all feedback pertaining to the Site via our Contact us Form.

2. By using our site, you accept these terms

By accessing and using any part of our Site, you confirm that you accept these terms of use (“Terms”) and that you agree to comply with them. Any products or services advertised on our Site are governed by their own terms of use.

If you do not agree to these Terms, you must not use our Site.

We recommend that you print a copy of these Terms for future reference.

3. There are other terms that may apply to you

Our Privacy Notice is incorporated and made part of these Terms. You hereby agree to such Privacy Notice. We will only use your personal information as set out in our Privacy Notice.

Any personal data (for example, your name, email address, phone number, details of the preferences you express to us and technical information from the devices you use to access our Site) that you transmit to e-mail addresses mentioned on the Site or otherwise will be used by us in accordance with the Privacy Notice.

Any other communication or material you transmit to the Site, such as questions, comments, suggestions or the like, will be treated as non-confidential and non-proprietary.

4. How to register and access our site

If you use the Site on behalf of another person or entity, you must have the authority to accept the Terms on their behalf.

You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.

5. Prohibited uses of our site

You may use our Site only for lawful purposes. You may not use our Site:

• In any way that breaches any applicable local, national, or international law or regulation;
• In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
• For the purpose of harming or attempting to harm minors in any way;
• To bully, insult, intimidate, or humiliate any person;
• To send, knowingly receive, upload, download, use, or re-use any material which does not comply with our content standards as set out under these Terms;
• To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);
• To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware;
• In any way that infringes, misappropriates, or violates any person’s rights; and
• To misuse any reporting, flagging, dispute, or appeals channel, such as by making fraudulent, duplicative, or groundless reports or appeals.

You also agree not to access without authority, interfere with, damage or disrupt:

(i) any part of our Site;
(ii) any equipment or network on which our Site is stored;
(iii) any software uses in the provision of our Site; or
(iv) any equipment or network or software owned or used by any third party.

You are expressly prohibited from using any part of the content on our Site for any commercial purposes without obtaining a licence to do so from us. Commercial purposes include, but are not limited to, using any part of our Site for generating revenue, sales, or profit directly or indirectly.

If you print off, copy or download any part of our Site in breach of these Terms, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

We can suspend or disable your account for conduct that violates these provisions.

6. How you may use material on our site

We are the owner of all intellectual property rights in our Site and in the content published on it ("our materials"). Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You agree that in using our materials you shall (except as where otherwise agreed in writing with us) use them only in accordance with the following permitted uses:

• To view them on a computer screen and printing no more than one copy of them for your personal use;
• To draw the attention of others within your organisation to content posted on our Site;
• Where, and to that extent only, permission to download and store them is specifically granted, downloading and storing our materials on the hard disk of your computer or portable media but not making any further transfer or copy of it; and
• To make such other use (if any) of them only as specifically authorised by us.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text, unless otherwise expressly authorised by us in writing.

Our status (and that of any identified contributors) as the authors of content on our Site must always be acknowledged.

All trademarks, whether registered or unregistered, and graphics, logos, designs, page headers and button icons are the intellectual property rights owned by us and neither they or confusingly similar versions may be used by you without our prior consent. You are not permitted to use any of these intellectual property rights without our approval, unless they are part of material you are using as permitted under these Terms.

7. Copyright complaints

We respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us at Core42.Legal@core42.ai.

8. Warranties disclaimer

The content on our Site is provided for general information only. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site.

Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete, or up to date.

We do not make any warranty that use of our Site will be uninterrupted, virus-free, or error-free or that use of the Site will not affect other operating systems used to access the Site.

Any warranties provided under applicable law are expressly excluded to the fullest extent possible. In particular, we do not warrant that the use of the Site is fit for any particular purpose.

9. We are not responsible for websites we link to

Where our Site contains links to other Sites and resources provided by third parties, including social media websites, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those websites or resources.

10. Our responsibility for loss or damage suffered by you

• We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents, or subcontractors and for fraud or fraudulent misrepresentation.
• We exclude all implied conditions, warranties, representations, or other terms that may apply to our Site or any content on it.
• We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
  • use of, or inability to use, our Site; or
  • use of or reliance on any content displayed on our Site.
• In particular, we will not be liable for:
  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill, or reputation; or
  • any indirect or consequential loss or damage.

11. Rights you are giving us to use material you upload

If you upload content (“Content”) to our Site, you grant us an irrevocable, non-exclusive, non-transferable, worldwide and royalty-free licence to use that Content and all material embodied therein for any purpose and for as long as your content is displayed on our Site, including without limitation, to edit, copy, reproduce, translate, disclose, post and/or remove such Content from our Site and hereby waive all or any of the moral rights you may have in respect of any material you post to our Site.

You are responsible for your Content, including for ensuring that it does not violate any applicable law or these Terms.

We may use Content that you provide to develop or improve our Site.

We may use third party contractors to review Content for safety and moderation purposes.

12. We are not responsible for viruses and you must not introduce them

We do not guarantee that our Site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our Site, services or products and we recommend that you use your own virus protection software.

You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of-service attack. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

13. Rules about linking to and from our site

• You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
• You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists.
• You must not establish a link to our Site in any website or digital media platform that is not owned by you.
• Our Site must not be framed on any other website, nor may you create a link to any part of our Site other than the home page.
• We reserve the right to withdraw linking permission without notice.

In addition to the above, the website in which you are linking must comply in all respects with the standards set out below:

• You must not replicate the homepage of our Site;
• You must not create a frame or any other browser or border environment around our Site;
• You must not use any logos or trademarks displayed on our Site without our express written permission; and
• Your website or digital media platform must not contain any content that is distasteful, offensive, controversial or defamatory, that infringes any intellectual property rights or other rights of any other person, or otherwise does not comply with all applicable laws and regulations.

Links on our Site to third-party websites are provided solely for your convenience. If you use these links, you will leave our Site. We have not reviewed these third-party websites and do not control and are not responsible for these websites, their content or availability. Therefore, we do not endorse or make any representations about these websites, any material found on them or any results that may be obtained from using them. If you decide to access any of the third-party websites linked to our Site, you do so entirely at your own risk.

14. We may make changes to these terms

We amend these Terms from time to time. Every time you wish to use our Site, please check these terms to ensure you understand the Terms that apply at that time. Your continued use of our Site after any such change constitutes your acceptance of the new Terms and they shall be binding on you. These Terms were most recently updated on 5 June 2024.

15. We may withdraw, suspend, or make changes to our site

Our Site is made available free of charge.

We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted or that Content will be secure or not lost or damaged.

We may suspend or withdraw or restrict the availability of all or any part of our Site for business and operational reasons, including in the event of system failure, maintenance or repair or for any other reasonable cause.

We may update and change our Site from time to time to reflect changes to our services, our users’ needs and our business priorities.

16. General

Notices: When you visit the Site or send e-mails to Core42.Legal@core42.ai, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Indemnification: You agree to indemnify, defend, and hold harmless Core42, its subsidiaries and affiliates, its officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys‘ fees, resulting from any violation of these Terms or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Site using your internet account.

Severability: In the event that any provision of these Terms is held to be invalid or unenforceable, the remainder of these Terms shall remain valid and enforceable.

Assignment: You may not assign or transfer these Terms, by operation of law or otherwise, without Core42's prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect. Core42 may assign or transfer these Terms, at its sole discretion, without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.

Entire Agreement: These Terms constitute the entire and exclusive understanding and agreement between Core42 and you regarding the Site and these Terms supersede and replace any and all prior oral or written understandings or agreements between Core42 and you regarding the Site.

17. Laws and jurisdiction

These and your use of the Site are governed by the laws of the United Arab Emirates and the Abu Dhabi Global Market (“ADGM”), without regard to its choice of law provisions. The courts of the ADGM will have exclusive jurisdiction over any and all disputes arising out of, relating to or concerning these Terms and/or the Site or in which these Terms and/or the Site are a material fact.