Privacy Notice

This website is not intended for children, and we do not knowingly collect data relating to children.

References in this privacy policy to 'Core42', 'we', 'us', and 'our' are to Core42 Technology Projects LLC, a limited liability company incorporated in the Emirate of Abu Dhabi, United Arab Emirates, with license number CN-4236037.

The types of personal data we collect about you

Personal data means any information about an individual from which that person can be identified.

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

• Identity Data: Includes first name, last name, any previous names, username or similar identifier, marital status, title, date of birth, and gender.
• Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
• Financial Data: Includes bank account and payment card details.
• Transaction Data: Includes details about payments to and from you and other details of products and services you have purchased from us.
• Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, device ID, and other technology on the devices you use to access this website.
• Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
• Usage Data: Includes information about how you interact with and use our website, and other products and services.
• Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use, and share aggregated data such as statistical or demographic data, which is not personal data as it does not directly (or indirectly) reveal your identity. For example, we may aggregate individuals' Usage Data to calculate the percentage of users accessing a specific website feature to analyze general trends in how users are interacting with our website and improve our product and service offering.

How your personal data is collected

We may collect personal data that you provide us when you contact us to express an interest in obtaining information about us, or our products and services, through our website or by email.

We also collect cookies when you visit our website. For more information about how we collect and use cookies, please see the Cookies Policy.

Disclosures of your personal data

We may share your personal data with employees, our other group companies, contractors, consultants, and service providers who require the data to assist us in establishing or managing your relationship with us, including third-party service providers that provide products or services to us or on our behalf, and partners that collaborate with us to provide services to you.

Our third-party service providers include our technology providers, as well as our professional advisers (including accountants and legal professionals).

When we share personal data with third parties, we take reasonable steps to ensure that they have security measures and technologies in place to protect your personal data. We typically require that they use or disclose that personal data only as instructed by us and in a manner consistent with this privacy policy. We also enter into contracts with these parties to ensure they respect your personal data's confidentiality and have the appropriate data security measures in place.

We may disclose personal data about you when, in our opinion, such disclosure is necessary to prevent fraud or to comply with any statute, law, rule, or regulation of any government authority or any order of any court of competent jurisdiction.

We may also share or transfer your personal data in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We may transfer, process, or store your personal data outside of your country of residence, to wherever our service providers operate, to provide you with our services. Whenever we transfer personal data internationally, we take all necessary steps to protect it and to ensure the transfer complies with applicable laws.

We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

Data retention

We will only keep your personal data for as long as is reasonably necessary to fulfill the purposes we collected it for, including satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.

Your legal rights

You have a number of rights under applicable data protection laws in relation to your personal data.

If you wish to exercise any of those legal rights, please contact us by email at privacy@core42.ai.

Cookies

Our website uses cookies. Unless these cookies are strictly necessary for the provision of our website, we will ask you to consent to our use of cookies when you first visit.

Understanding how you use our website helps us deliver you the best experience possible and make changes to improve our site.

A cookie is a small file of letters and numbers that we put on your computer, which is essential for the website to function properly and helps to provide you with a better online experience. These cookies cannot be switched off and do not store any of your information.

We use 'analytical' cookies, which allow us to recognize and count the number of visitors and see how visitors move around the site when they are using it. This helps us improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.